1rm88 Privacy Policy
Your privacy matters to us. This Policy explains in plain, formal terms exactly what personal data 1rm88 collects from players across Malaysia, why we collect it, how it is stored and protected, who may access it, and what rights you have over your own information. Please read it carefully before registering your account.
How 1rm88 Handles Your Data
These cards summarise the core principles of our Privacy Policy. They are provided for convenience and do not replace the full legal text below — please read all sections carefully.
Data We Collect
We collect registration details (name, IC number, email, phone), financial transaction data, KYC documents, and platform usage information. We collect only what is necessary to operate the service securely.
How We Protect It
All data is encrypted in transit using 256-bit SSL and at rest using industry-standard encryption. Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
No Data Selling
1rm88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data shared with partners is limited to what is strictly required to deliver the service.
Your Rights
You have the right to access, correct, restrict, or request deletion of your personal data at any time by contacting support. Requests are processed within 14 working days, subject to regulatory obligations.
Cookies & Tracking
We use essential cookies for platform functionality and analytical cookies to improve user experience. We do not use third-party advertising tracking cookies. Cookie preferences can be managed via your browser settings.
Marketing Communications
Promotional messages are only sent where you have opted in. You can unsubscribe from marketing communications at any time through your Account Settings or by contacting our support team directly.
Introduction
This Privacy Policy ("Policy") describes how 1rm88 ("the Company", "1rm88", "we", "us", "our") collects, uses, processes, stores, and discloses personal data obtained from users ("the User", "you", "your") who access or register on the 1rm88 online gaming and sports betting platform at https://1rm88.cam.
1rm88 is committed to protecting the privacy and personal data of all players who interact with the platform, including those accessing from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations across Malaysia. This Policy has been drafted in accordance with applicable data protection principles and international best practice standards for online gaming operators.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy. By registering an Account, accessing the platform, or using any of our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
If you do not agree with any part of this Privacy Policy, you must discontinue use of the 1rm88 platform immediately and refrain from registering or depositing funds. Continued use constitutes ongoing acceptance of this Policy and any amendments thereto.
Definitions
The following terms carry the meanings ascribed to them throughout this Policy:
"Personal Data"
Any information that relates to an identified or identifiable natural person, including but not limited to full name, date of birth, identity card number, email address, phone number, financial account details, IP address, device identifiers, and gameplay or transaction history.
"Processing"
Any operation or set of operations performed on Personal Data, including collection, recording, storage, adaptation, retrieval, disclosure, restriction, erasure, or destruction — whether by automated or manual means.
"Data Controller"
1rm88, which determines the purposes and means of processing Personal Data collected through the platform.
"Data Processor"
A third party that processes Personal Data on behalf of 1rm88, including payment service providers, KYC verification vendors, and analytics platforms, acting under contractual obligations to 1rm88.
"Consent"
Any freely given, specific, informed, and unambiguous indication of the Data Subject's agreement to the processing of their Personal Data, such as by registering an account or ticking an opt-in checkbox.
"KYC" (Know Your Customer)
The mandatory identity verification process conducted by 1rm88 to confirm the identity, age, and legitimacy of a player's account and funding sources, as required under applicable anti-money laundering standards.
Personal Data We Collect
1rm88 collects Personal Data through several channels: directly from you at registration and during account use; automatically through your interaction with the platform; and from third-party service providers engaged to verify your identity or process your transactions.
3.1 Data Provided by You
| Data Category | Specific Items | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, Malaysian IC (MyKad) or passport number | Registration; KYC verification |
| Contact Data | Email address, Malaysian phone number, residential address | Registration; Account Settings |
| Financial Data | Bank account number, e-wallet ID (Touch 'n Go, Boost, GrabPay, DuitNow), cryptocurrency wallet address, transaction amounts | Deposit/withdrawal requests; payment processing |
| KYC Documents | Scanned copies of identity card, passport, proof of address, payment method screenshots | KYC/AML compliance verification |
| Support Communications | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
3.2 Data Collected Automatically
When you access or use the 1rm88 platform, we automatically collect certain technical and behavioural data:
- Device & Technical Data: IP address, browser type and version, operating system, device type and model, screen resolution, and connection type.
- Usage Data: Pages visited, games played, time spent on each section, betting history, session duration, and login/logout timestamps.
- Location Data: General geographic region inferred from IP address (country/city level only — we do not collect precise GPS coordinates).
- Cookie Data: Session identifiers, preference settings, and analytical data collected via cookies as described in Section 9 of this Policy.
Legal Basis for Processing
1rm88 processes Personal Data on the following legal bases:
Contractual Necessity
Processing is necessary to fulfil the contract between you and 1rm88 — specifically, to operate your account, process deposits and withdrawals, and deliver gaming services as outlined in the Terms & Conditions.
Legal Obligation
Processing is required to comply with applicable anti-money laundering (AML) regulations, counter-financing of terrorism (CFT) obligations, age verification requirements, and responses to lawful requests from competent authorities.
Legitimate Interests
Processing is necessary for 1rm88's legitimate interests, including fraud prevention, security monitoring, platform improvement, and internal analytics — provided those interests are not overridden by your rights and freedoms.
Consent
Where processing is based on consent (such as sending marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent does not affect your ability to use the platform.
How We Use Your Personal Data
1rm88 uses Personal Data collected from players for the following specific purposes:
- Account Management: Creating and maintaining your 1rm88 account, processing login requests, and managing account settings and preferences.
- Transaction Processing: Handling deposits and withdrawals via Maybank, CIMB, Public Bank, Hong Leong, FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency channels.
- KYC & Compliance: Verifying your identity, age, and source of funds in accordance with AML/CFT requirements. 1rm88 is obligated to conduct and maintain records of KYC verification for all accounts that have initiated withdrawals.
- Customer Support: Responding to queries, resolving disputes, investigating complaints, and providing technical assistance via live chat, WhatsApp, and email in English, Bahasa Melayu, and Mandarin.
- Security & Fraud Prevention: Detecting and preventing unauthorised access, multi-accounting, bonus abuse, money laundering, identity fraud, and other prohibited conduct as defined in the Terms & Conditions.
- Responsible Gambling: Monitoring gameplay patterns to identify potential indicators of problem gambling, and administering deposit limits, session reminders, and self-exclusion requests.
- Platform Improvement: Analysing aggregated, anonymised usage data to enhance platform design, game selection, loading performance, and user experience across desktop and mobile.
- Marketing Communications (with consent only): Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications from 1rm88.
- Legal & Regulatory Compliance: Responding to lawful requests from courts, regulatory bodies, or law enforcement authorities, and maintaining records as required under applicable law.
We do not use your Personal Data to make fully automated decisions that produce legal effects or significantly affect you without human oversight. Our responsible gambling monitoring systems flag accounts for human review rather than taking autonomous action.
Data Sharing & Disclosure
1rm88 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. Data is shared only in the following limited circumstances, and always subject to appropriate contractual data protection obligations:
6.1 Service Providers
We engage trusted third-party Data Processors to assist in delivering our services. These include:
- Payment Processors: Financial institutions and e-wallet operators (including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and local banks) through which deposit and withdrawal transactions are routed. These providers receive only the data necessary to complete the transaction.
- KYC & Identity Verification Providers: Third-party vendors engaged to verify identity documents and conduct enhanced due diligence checks. Such vendors process identity and address data strictly for verification purposes under contractual confidentiality obligations.
- Cloud Infrastructure & Security Providers: Service providers that host platform infrastructure, database systems, and cybersecurity monitoring tools on behalf of 1rm88. All such providers are contractually bound to maintain appropriate data security standards.
- Analytics Platforms: Tools used to generate anonymised, aggregated platform usage reports for internal analysis. No identifiable Personal Data is shared with analytics providers in a form that could be used to identify individual players.
6.2 Legal Disclosure
1rm88 may disclose Personal Data to competent governmental authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. 1rm88 will endeavour to notify the affected player of such disclosure where legally permitted to do so.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of 1rm88's assets, Personal Data held at the time of such transaction may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer in advance via registered email address.
Important: 1rm88 will never share your Personal Data — including your name, IC number, payment details, or gameplay history — with third-party marketing companies, data brokers, or advertising networks. We have no commercial data monetisation programme.
Data Retention
1rm88 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Contractual; AML compliance |
| KYC identity documents | 5 years from date of verification | Regulatory/AML obligation |
| Financial transaction records | 7 years from transaction date | AML; tax/audit compliance |
| Customer support records | 3 years from date of interaction | Legitimate interests (dispute resolution) |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gambling obligation |
| Marketing opt-in/opt-out records | Until withdrawn or account closed | Consent management compliance |
| Anonymised analytical data | Indefinitely (no personal identifiers) | Legitimate interests (platform improvement) |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in a manner that prevents reconstruction. Where a legal hold is in place (for example, as a result of ongoing litigation or regulatory investigation), retention may be extended for the duration of that hold.
Data Security
1rm88 employs a layered approach to data security, combining technical, organisational, and procedural safeguards to protect Personal Data against unauthorised access, disclosure, alteration, loss, or destruction.
8.1 Technical Safeguards
- Transport Security: All data transmitted between your device and the 1rm88 platform is encrypted using TLS 1.2 or higher, enforced across all endpoints. No unencrypted HTTP connections are accepted.
- Data-at-Rest Encryption: Sensitive data stored on our servers — including identity documents, payment details, and authentication credentials — is encrypted using AES-256.
- Two-Factor Authentication (2FA): Available to all players and mandatory for administrative accounts. We strongly recommend all 1rm88 users enable 2FA via Account Settings.
- Intrusion Detection: Continuous automated monitoring for anomalous access patterns, brute force attempts, and SQL injection attacks across the platform infrastructure.
8.2 Organisational Safeguards
- Access to Personal Data is restricted to authorised personnel on a strict need-to-know basis. All personnel with access to Personal Data are subject to confidentiality obligations.
- Regular security training is provided to staff handling Personal Data, covering data handling protocols, phishing awareness, and incident response procedures.
- Third-party Data Processors are subject to contractual data security requirements and are assessed for security compliance before engagement.
8.3 Data Breach Response
In the event of a Personal Data breach that poses a risk to affected players, 1rm88 will assess the breach promptly and notify affected users within a reasonable timeframe via their registered email address. The notification will include the nature of the breach, the data categories involved, and the steps 1rm88 has taken or will take to address it.
Important Reminder: While 1rm88 implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password. 1rm88 will never ask for your password via live chat, email, or any other channel. If you suspect your account has been compromised, contact support immediately.
Cookies & Tracking Technologies
The 1rm88 platform uses cookies and similar tracking technologies (such as web beacons and local storage) to operate core platform functionality, remember your preferences, and analyse usage patterns. A cookie is a small text file stored on your device by your browser at the request of a website.
9.1 Types of Cookies Used
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Session management, login state, security tokens, language/region preferences. Required for platform functionality. | No — platform will not function correctly without these. | |
| Remembering display preferences, game settings, and notification choices between sessions. | Yes — but may affect your experience. | |
| Aggregated, anonymised data on page visits, error rates, feature usage, and navigation flows. Used to improve platform performance. | Yes — can be managed via browser settings. |
1rm88 does not use third-party advertising cookies or cross-site tracking technologies. We do not participate in behavioural advertising networks or allow third parties to place advertising cookies on the 1rm88 platform.
9.2 Managing Cookies
You can manage or disable non-essential cookies through your browser's privacy or settings menu. Most modern browsers allow you to view, delete, or block cookies on a per-site or global basis. Please note that disabling essential cookies will prevent the 1rm88 platform from functioning correctly and may prevent you from logging in or completing transactions.
Your Data Rights
As a registered 1rm88 player, you have the following rights in relation to your Personal Data. To exercise any of these rights, please contact 1rm88 support using the contact details set out in Section 14. Requests will be acknowledged within 5 working days and resolved within 14 working days, except where a longer period is required by the complexity of the request.
Right of Access
You have the right to request a copy of the Personal Data 1rm88 holds about you, along with information about how it is being used and who it has been shared with. Requests will be fulfilled in a structured, machine-readable format where technically practicable.
Right to Rectification
If any of your Personal Data held by 1rm88 is inaccurate or incomplete, you have the right to request that it be corrected or updated. Minor updates (such as email address changes) can be made directly through Account Settings.
Right to Erasure ("Right to Be Forgotten")
You may request deletion of your Personal Data where: it is no longer necessary for the purpose for which it was collected; you withdraw consent (where consent was the legal basis); or the data has been processed unlawfully. Please note that erasure may not be possible for data that must be retained under AML or other regulatory obligations.
Right to Restriction of Processing
You have the right to request that 1rm88 restricts its processing of your Personal Data in certain circumstances — for example, while a dispute over its accuracy is being resolved.
Right to Withdraw Consent
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawal of marketing consent can be completed via Account Settings or by contacting support.
Right to Lodge a Complaint
If you believe 1rm88 has not handled your Personal Data in accordance with this Policy, you have the right to contact 1rm88's Data Privacy team directly. If your concern is not resolved to your satisfaction, you may escalate to the relevant data protection authority or seek independent legal advice.
All data rights requests must be submitted by the verified account holder. We may request proof of identity before processing a data rights request to prevent unauthorised disclosure of another person's Personal Data.
Children & Minors
The 1rm88 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store Personal Data from individuals under the age of 21. If you are under 21, you must not register an account, make a deposit, or use any part of the 1rm88 service.
Where 1rm88 discovers or has reasonable grounds to believe that Personal Data has been collected from a person under the age of 21, we will take prompt steps to verify the situation, suspend the account, and delete the relevant data. If you are a parent or guardian and believe your child has registered on 1rm88, please contact our support team immediately.
21+ Policy: 1rm88 enforces strict age verification through the KYC process. Any account found to have been opened by a person under 21 will be closed immediately, all funds returned (less any bonuses), and the matter handled in accordance with our responsible gambling obligations.
Third-Party Links
The 1rm88 platform does not contain links to external third-party websites. Where game content is provided by licensed third-party studios integrated within the 1rm88 platform, such studios operate under contractual data processing agreements with 1rm88 and do not independently collect identifiable player data beyond what is necessary to deliver the game session.
1rm88 does not accept responsibility for the privacy practices or data handling of any external platforms that players may independently navigate to via their own browser activity. Players are encouraged to review the privacy policies of any third-party service they use in connection with payment methods — including bank websites, the Touch 'n Go eWallet app, Boost, GrabPay, or cryptocurrency exchange platforms — as those are governed by the respective providers' own policies.
Amendments to This Policy
1rm88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, legal obligations, or platform features. Where a material change is made, 1rm88 will provide notice to registered players via their registered email address at least 7 days before the updated Policy takes effect.
The effective date of the current version of this Policy is displayed at the top of the page. Your continued use of the 1rm88 platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the revised terms, you should discontinue use and request account closure prior to the effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Data. The most current version will always be accessible at https://1rm88.cam/privacy-policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, or wish to exercise any of your data rights as described in Section 10, please contact 1rm88 through the following channels. All communications are handled in strict confidence.
Data Privacy Enquiries — Email
For formal data subject requests, privacy concerns, or questions about how your Personal Data is processed: [email protected] — please include "Privacy Request" in the subject line.
Live Chat Support
Available 24/7 in-platform for general privacy queries and non-urgent data subject requests. Supported languages: English, Bahasa Melayu (Malay), and Mandarin (中文). Average response time: 3–5 minutes.
Written Correspondence
For formal legal notices or regulatory correspondence, please contact 1rm88 via the support email above, marking the communication as formal legal correspondence. 1rm88 will respond in writing within a reasonable timeframe.
While this Privacy Policy is published in English, 1rm88 support agents are available to discuss privacy-related matters in Bahasa Melayu and Mandarin via live chat for the convenience of our Malaysian players.
Data Rights Summary
Here is a plain-language summary of the six core rights you hold as a 1rm88 player regarding your personal data. To exercise any right, contact our support team.
Access
Request a full copy of all Personal Data 1rm88 holds about you, in a structured, readable format.
Rectification
Ask us to correct inaccurate or incomplete information held in your account profile or KYC records.
Erasure
Request deletion of your data where it is no longer necessary or where we no longer have a legal basis to retain it.
Restriction
Ask us to pause processing of your data while a dispute about its accuracy or use is being resolved.
Withdraw Consent
Opt out of marketing communications at any time through Account Settings — no questions asked.
Complain
Lodge a formal complaint with 1rm88's data privacy team, or escalate to the relevant data protection authority if unresolved.
Your Data Is Protected. Your Game Awaits.
Now that you understand how 1rm88 handles your personal information, you can play with confidence. Visit the homepage to explore 500+ games, live sports markets, and a full suite of Malaysian payment options — all backed by bank-grade security and 24/7 local support.
For players aged 21 and above only. Please gamble responsibly. 1rm88 — Malaysia's Online Casino & Sports Betting Platform.